Refunds are issued upon cancellation of a booking 3 days prior to the shoot date, excluding the day of booking. Rescheduling of a booking is possible under the same conditions as cancellation — 3 days before the start of the shoot, excluding the shoot day.
In case of cancellation within a shorter timeframe, the prepayment is non-refundable, and rescheduling is not possible, as the booking of the venue, being a service, is considered fully rendered.
The same rules apply to bookings made 1-3 days before the shoot! Refunds are not provided for cancellation or rescheduling of such bookings, as there are less than 3 days left until the shoot.